Lessons from the online music industry

The 20 things you MUST know about music online

I think it's of interest partly because the companies with big budgets are educating our visitors and training them in certain habits and expectations, and this will affect how they understand our sites and content; and partly because it'd be nice if the music industry finally caught up to its consumers.

I've linked to the summary post, but you can also download an ebook or read the original full-length posts.

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